Who or What is Mobile DJ Network ?
Mobile DJ Network is a network of Mobile DJs who share a common interest in raising their DJ profile and professionalism, through gaining affordable PLI and networking, while gaining more work through our free DJ listing services.
Becoming a member of Mobile DJ Network gives you free DJ PLI as a member benefit, along with other benefits as detailed
When do I get my policy documents?
Once you’ve applied and paid, your policy is INSTANTLY processed automatically, and therefore available to download or link to straight away!
Once you’ve paid, just come back to www.mobiledjnetwork.co.uk, login and click your Dashboard! We do not email or post your policy.
Your Dashboard is where all your Memberships and Listings are displayed to you, allowing you to edit, renew and manage them, as well as adding new listings or Memberships if you wish.
How long does my Membership/ policy last?
Membership is for one full year from the date you pay, and includes PLI & ELI throughout
I can’t remember my login details
When you go to the login page, there are links there where you can get a Username reminder and another to reset your password. We recommened you get a reminder of your Username first to make sure you are using the right one. DO check junk/ spam folders in case the email ends up there (you can’t check for junk on many mobile phones)
My password isn’t working/ password reset code isn’t valid
This is usually because you are using the wrong Username. Many people think it’s their email address, but it’s whatever you chose when you registered. Click the link below the login boxes to be emailed a reminder of your Username
I requested a password reset, but nothing came through
First, check junk and spam folders in case the email ends up there (you can’t check for junk on many mobile phones).
If the system reports the email address doesn’t exist, then you are not trying to get the reminder using the email address you registered with us. Use the Online Chat button on the bottom right of your screen to ask us to change your email address.
Over 20 people per week request a reset, the system does work, but only if the email you gave us was valid and you still have access to it
Can I get cover for one day ?
Yes you can, but not through us AND you will pay far more than £39.99! So the answer is to take out our Membership with built in PLI, which covers you for that one day AND the other 364 in the year!
Can I pay with a credit or debit card ?
Yes you can, all our payments go via paypal in order to automatically activate your membership and insurance. When you get to paypal after applying, just select ‘pay by credit/ debit card’ or ‘checkout as guest’ instead of logging in to paypal.
Can I pay over the phone ?
Sorry, we have no facility to take card payments as this would increase our overheads and then your membership costs. Paypal will not charge you for using their service, they charge us instead. It’s very secure and we do not see or keep any of your financial details
Does it cover my company/ business partner ?
The Membership and therefore Insurance covers ONE person. If you and a partner work together then you only need one Membership/ Policy, if you work at different gigs, then you will need two Memberships/ Policies. The same applies to Companies, Agents, Multi=Ops etc. You will need one Membership/ Policy for each DJ, although you can have the same contact details and logo’s across multiple Memberships/ Policies, just contact us for the correct procedure to do this and we’ll be happy to help you
I have a Limited Company am I still covered?
Yes. There are no restrictions on our Membership or Policy regarding the type of company status you have, whether part time, full time, registered or not, Ltd company, Sole Trader etc. Do remember though that each Membership and Policy cover one named person, it does not cover a group of DJs under a company name. If you have a Limited Company you are covered providing that the Insured Person is the majority shareholder and sole director/employee of that company
Is this proper Public Liability Insurance ?
Yes! The policy covers you for £10 million, includes Employers Liability Insurance and cover for Dry Hire of equipment and is exactly the same type of policy as others are offering, but cheaper!
Who is the underwriter of the PLI ?
The broker is Sharrock Insurance
The Insurers are Pardus Underwriting and Accelerant Insurance Europe
Why is it so cheap ?
Having automated our system to reduce overheads, and having negotiated a great rate per member, we are able to keep our costs down and pass these savings on through cheaper membership fees.
Why are you doing this ? We recognised that many DJs both want and need Public Liability Insurance to work at an increasing amount of venues As DJs ourselves, we looked for a value for money policy which didn’t involve higher costs for things we didn’t feel we wanted
Can we contact you to ask questions ?
In order to reduce the cost of membership for you, our overheads are kept to a minimum wherever possible.
Our contact telephone number is on this website, but is hard to find deliberately! If we take endless calls answering questions that are already answered on this website, then our costs go up, and so will your membership fee! We therefore strongly encourage you to look for the answers to any questions you may have here and within the policy document, and if you STILL can’t find the answer, then use the Online Chat facility in the Bottom Right corner of your screen. You can also email us, and we will reply within 24 hours – support@mobiledjnetwork.co.uk
Are there exclusions in the policy ?
Yes, just as you would expect with any type of insurance (Car, House, Pet etc.), ours is the same as other DJ PLI policies, and these exclusions are clearly explained within the policy document, do have a read!
Is there an Excess ? Yes, it’s £500, the same as all other DJ PLI Policies.
If another member makes a claim, am I affected ?
No, each member is equally covered individually for £10m for each and every claim while a member. Although this a is a block policy covering all our members, the policy applies to you and covers you as a named member/ individual, as though you had your own individual policy
When does the policy end ?
We have bought an annual policy as do other associations and organisations, this covers all members while in force. It is renewed every October.
Your Membership period is your insurance cover period. You are covered throughout the period for which you have paid
So as long as your membership is paid up and current, you are covered by PLI.
We are here for the long term, so as long as you remain a member you will be covered.
Can I get a refund if I don’t want it anymore ?
Sorry, but that’s a no. Because it’s insurance based and backed by an annual policy, no refund is possible